Congratulations team ZNBS for scooping second prize in Banking Exhibit at the 54th Zambia International Trade Fair. We believe our strategies and approach to business as a financial institution clearly speaks to the theme for this year “Private Sector Key to Industrialisation”.

Receiving the Award from the Minister of Commerce Trade and Industry Hon. Christopher Yaluma is Director Mortgage and Banking Mrs. Martha M. Kangwa.


Zambia National Building Society Issues Europay, Mastercard, And Visa (Emv) Compliant Zamlink ATM Cards

11th January, 2018, Lusaka

The Zambia National Building Society has started issuing Europay, MasterCard and Visa (EMV) compliant ATM cards to be operated on the local switch called ZAMLINK. The Society becomes one of the Financial Institutions to issue the latest card technology in Zambia with a chip-n-pin feature that enhances security.

The latest Orange Card replaces the Magnetic Strip Orange Card that was rolled out in 2013.

ZNBS Managing Director Mr. Joseph Chikolwa says this is in response to the Bank of Zambia (BOZ) directive that all ATM Cards in issue by Banks and other Financial Institutions such as the Society should be EMV Compliant.

“I am happy to report that ZNBS is now one of the Financial Institutions in the country to issue EMV Compliant ATM cards. 2,220 chip-n-pin cards out of the 25,000 cards we plan to issue by 31st March, 2019 have been printed and are ready for distribution to our customers after being successfully tested,” says Mr. Chikolwa.

About 25,000 ZNBS EMV compliant ATM cards are expected to be distributed to ZNBS customers with qualifying accounts such as Salary Accounts, Student Accounts and Personal Savings accounts by the end of the 2018/2019 financial year.  

The Managing Director also said that customers with old magnetic strip cards are advised to go to their branches and apply for replacement in order to upgrade to the latest card technology.

“We would like to encourage all our customers especially those with qualifying accounts to go to the nearest branch and apply for the EMV card. Those of our customers with magnetic strip cards or the old cards are also advised to upgrade to the new card”, He said.

“This development is a fulfilment of our commitment to enhancing the services for the convenience of our esteemed customers as we actualise our mission of providing affordable and sustainable mortgage finance, financial services and other allied services for the benefit of the client, stakeholders and the Society” Mr. Chikolwa added.

22nd May, 2018 - Lusaka

ZNBS employees in ZMW1,000 salary hike.

The Zambia National Building Society has awarded its unionised employees a Salary increment of K1,000 on monthly basic salary across the board for the financial year 2018-2019.

Making this announcement during the signing ceremony of a collective agreement between ZNBS and Zambia Union of Financial Institutions and Allied Workers (ZUFIAW) at ZNBS head office in Lusaka today, the Society’s Managing Director, Mr. Joseph Chikolwa said management is committed to improving the working conditions of employees and cushion employees on the rising cost of living.

“We are committed to improving the working conditions of our employees and cushion employees on the rising cost of living. I am pleased to mention that the salary increment of ZMW1,000.00 on the monthly basic salary has been awarded to all unionised employees.”

Mr. Chikolwa also said the institution has since implemented a robust performance management system that will see employees being awarded based on performance.

“Management has implemented a robust performance management system which is intended to increase performance and reward hard working employees. In this regard am urging the team in here to steer the agenda of performance based reward in an effort to improve the performance of the institution, improve employees’ performance in terms of productivity per employee and build a performance, and good corporate culture.

This ladies and gentlemen will help the society remain competitive in the housing finance sector and make the society an employer of choice.”

And speaking during the same event, ZUFIAW General Secretary Chingati Msiska has applauded the management of ZNBS for agreeing to award its employees with a ZMW1,000 salary increment across the board.

“we are very excited that despite the protracted negotiations, management and the union were able to agree and settled for something that is sustainable. It is true that unions can demand certain amounts but management has a duty to advance a reasonable offer in the interest of both the employees and the institution”.

The ZUFIAW General Secretary has also called on all employees to desist from any form of dishonest and fraudulent activities as this has the potential to tarnish the reputation of both the institution and the employee.

“It is always disappointing to hear cases of fraud involving our members and I want to encourage management to inform us as we are interested stakeholders in such cases.”

The salary increment awarded to unionised employees is effective 1st April, 2018.



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